Alpha Vector · Retention Intelligence
Our Alpha AI Workflow reads between your systems — surfacing churn risks and expansion signals hiding in emails, case notes, and conversations your team never had time to decode.
20 minutes · No pitch · Just a clear next step
The Problem
Your dashboards show churn after it happens. By the time the data turns red, the customer already made their decision weeks ago.
Upsell signals are buried in support tickets, customer calls, and email threads — and nobody has the bandwidth to mine them.
Investor scrutiny is coming. Your growth narrative needs a retention and expansion chapter that's backed by real, actionable intelligence.
The Process
A proven approach of finding fragmented customer signals into predictable retention and expansion revenue.
We audit your existing data ecosystem / CRM, support tickets, email threads, call transcripts / to map where signals live and where they're being lost.
We then design a deployment model and change program tailored to your revenue model and goals - identifying the highest-leverage retention and expansion opportunities.
Our Alpha AI Agents are configured to ingest your data streams, score customer health, and surface expansion-ready accounts on demand. Delivered as Outcome as a Service (OaaS).
Your CS, Sales, and Executive teams receive next-best-action intelligence - no new dashboards to learn, just clear directives in their existing workflows.
The system compounds. As more data flows in, the model sharpens — continuously recalibrating health scores and surfacing new revenue workflows.
Offer Details · Risk-Reward Diagnostic
Steps 01 Discovery & Step 02 Strategy are delivered as part of a paid engagement at $4,500.
Our guarantee: if our agents do not surface meaningful recommendations within the first 30 days, you don't pay. No risk. Just signals.
Proof of Signal
Identified Opportunity
A founder-led company growing at 28% year-over-year came to Enterprise Diagnostics with a 2-to-4-year exit horizon.
Our diagnostic review surfaced $1.1M in expansion opportunity with a clear next-best-action sequence — accomplished through a single uploaded review of customer data. No integrations. No months of setup. Just signal, decoded.
"Amazing outcome with little effort required from our team."
Ben
Founder & CEO
"The baseline gave us a clear view of where to focus resources now and over the longer term."
Chris
President & Founder
Fit Check